Customer Testimonials

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DealerRater Dec 3, 2024

My salesman ,Anthony,was professional and courteous. He worked thru difficulties with my insurance agent with courtesy. He and the finance director explained all aspects of the transaction.

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DealerRater Dec 1, 2024

Mark was very easy to deal with and I felt like he was on my side.

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DealerRater Dec 1, 2024

I was welcomed in a friendly manner.The gentleman at the desk was very helpful understanding and willing to help even by speaking to my Son on the phone An A+employee in every way

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DealerRater Nov 30, 2024

These guys took excellent care of me. I came in concerned about my breaks and they changed all four on them! The Vision Hyundai of Webster team is the best!

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DealerRater Nov 29, 2024

These guys are very professional. Dan will work hard to get you what your looking for.

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DealerRater Nov 29, 2024

I had great staff that met my needs very efficiently. Overall very smooth buying process. Anthony Gutierrez is literally the best!!

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DealerRater Nov 27, 2024

I have to say Soencer and Tyler gave me a new perspective of this dealership, they did a great job helping me through my car breakdown and warranty info

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DealerRater Nov 27, 2024

Fast prompt and courteous. All of my needs were met and my vehicle was taken care of.

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DealerRater Nov 26, 2024

I walked in with a problem loosing air in my tire & the service department was able to squeeze me in. Finally my tire issue was resolved. I have always had a great experience with the service and sales department. I would highly recommend Vision!

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DealerRater Nov 25, 2024

This dealership has been excellent right from the start. The sales experience was so wonderful and so far the service department has been most accommodating.

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DealerRater Nov 25, 2024

I have had 1st class service when necessary. And total respond when asked employees any questions

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DealerRater Nov 24, 2024

They were helpful and on time They made us feel important and took care of our concerns.

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Google Nov 24, 2024

Very favorable experience !!

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DealerRater Nov 23, 2024

The service people are always so helpful with all my needs. They go over and beyond to make sure their customers are satisfied.

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DealerRater Nov 23, 2024

Service was easy to schedule, done on time and earlier than expected. Excellent service all around.

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DealerRater Nov 22, 2024

First time there Hyundai ioniq 5 service was decent but thought they would at least plug my car in after it was there for a day was sitting right next to the charger.was expecting a high end service that takes care of there customers. Friendly service advisors and helpful

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DealerRater Nov 22, 2024

Easy to work with, knowledgeable, not pushy at all. Highly recommend. Josue, Nick, and Dan were great!

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Google Nov 21, 2024

I have been working with Mark DeSantis at this dealership since 2015 and have always been completely satisfied. The service has always been top notch and aside from a less than desirable experience at closing with the finance manager on delivery of my latest purchase, I couldn't be happier.

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DealerRater Nov 20, 2024

Sway got us set up in a great deal! Fantastic service! Thank you for everything!

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Google Nov 19, 2024

Just purchased a used car from this dealership. My salesman, Josue Isaula, gets a 5 star rating from me. He was professional, helpful, and friendly at every step of the way. I felt I was in very good hands with him. Will definitely be referring anyone who asks. Highly recommend!!

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DealerRater Nov 18, 2024

The staff were very accommodating and helpful when I brought my car in for service and when I picked it up

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DealerRater Nov 18, 2024

This dealer can make and keep there customers appointments as scheduled and completed the task

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DealerRater Nov 18, 2024

Friendly, no pressure atmosphere. Robby & the team made the car buying process so quick and easy.

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DealerRater Nov 17, 2024

It was not a hard sell atmosphere. Mark was my salesperson and he was very accommodating, professional and friendly. Dan the financial guy knew his stuff and also very professional. Because he was so organized things went pretty quick. Plus I was well prepared with documentation etc. They went above and beyond for me. Henry came and picked me up and then drove me home. He did this two different days. He is well mannered, easy to talk to and drove the vehicle beautifully. A good hire!

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DealerRater Nov 17, 2024

They give you a heads-up every step of the way. Just a good experience all around.

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DealerRater Nov 17, 2024

We are always pleased with Mark DeSantis and have bought several cars from him. The Hyundai is the best value and safety in its class. We got a Tucson Limited and a Kona.

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DealerRater Nov 17, 2024

Service was prompt friendly and knowledgeable. V vehicle was serviced properly and quickly. They didnt try to sell me anything I didn't need.

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DealerRater Nov 17, 2024

We’ve been working with mark for years and he is great to work with.

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DealerRater Nov 16, 2024

This will be my 6th vehicle purchased from Vision Hyundai Webster. I’ve recommended them to several friends/family which have also purchased vehicles there. Their sales staff, management, financial & service employees have all been great and helpful. I’ll be returning when it comes time to get a new car.

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DealerRater Nov 16, 2024

The staff at the check-in desk were both very helpful about what service my car needed, oil change and inspection. My car, 2023 Venue, was ready in timely manner.

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DealerRater Nov 16, 2024

Great to do business with when ever I have problems with my car and they help me out

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DealerRater Nov 16, 2024

The staff and the service department are always fast, friendly, and professional. Thank you all.

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DealerRater Nov 15, 2024

This was not for a lease. I got my Tucson last year. This appt was for an inspection and oil change. I am very happy with the service dept. They took me right in for my appt and had the job done in 1/2 hr.

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Google Nov 9, 2024

My bf & I traveled here to purchase a specific car on the lot. We worked with Sway & Dallas. Both reps were very accommodating, personable and went above and beyond to make sure we understood everything about the car and the purchasing process. In the last few weeks, we’ve visited several other dealerships with no luck, as soon as we entered the building , we were greeted by staff and in less than 10 mins was told that the car is available for test drive. Great experience all around, thank you guys so much! -Kaylia & Shurem

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DealerRater Nov 8, 2024

I was very pleased with the service I received on my 2023 Tucson. The work was done in a timely manner, which I appreciate. The service associate was knowledgeable and kind.

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DealerRater Nov 8, 2024

They finally were the ones able to help fix my car after multiple places were unable to figure out the issue and the manager of the service department from what I was told really went to bat for me which is much appreciated especially after almost a year of trying to fix my problem

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DealerRater Nov 8, 2024

Pete from service was great in getting me new tires after my tire blew out

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Google Nov 7, 2024

Purchasing my new Hyundai Tucson was incredibly easy and quick! The vehicle I wanted was available, the test drive was wonderful, and completing the purchase was easy. I am so happy with my new vehicle and will go back to Vision if I ever need to purchase another vehicle

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DealerRater Nov 6, 2024

I am very comfortable going to this dealership. There is a closer dealership to me, but I really prefer making the 15 mile trip to Vision Hyundai in Webster NY. The service team is top notch. They are friendly, knowledgeable, and explain everything to me. I really appreciate the service team. Thank you everyone!!

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DealerRater Nov 6, 2024

Very friendly and efficient service. Discussed all extra needs with me before performing the services.

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Google Nov 5, 2024

Actually, our son-in-law brokered us a great deal on a lease for a 2024 Hyundai Tucson. He got us exactly what we wanted with a few extras thrown in at no extra cost. Our payments were under the budget we'd set for ourselves. Mark was easy tow work with and Dallas in finance was also easy to work with and they both answered all our questions. It's taking some getting used to as our former Tucson (2006) which we loved and was in pristine condition until a deer decided to jump in front us on a dark, rainy night, didn'...

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DealerRater Nov 3, 2024

Great service.. We have been buying cars from Mark DeSantis for many years. Great customer driven salesperson. Highly recommend seeing Mark when looking for a new automobile !

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DealerRater Nov 3, 2024

They are always courteous and friendly. Easy to make appointments and I don't have to wait long

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DealerRater Nov 2, 2024

The guys in service are the best. Friendly, knowledgeable and always answer my questions in a professional & friendly manner.

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DealerRater Nov 2, 2024

Frank was very helpful during our auto repair. I would recommend this location to anyone.

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DealerRater Nov 2, 2024

I had a wonderful experience with both Mark and Dan at Vision Hyundai! Completely satisfied. Mark Desantis is knowledgeable and thorough and went above and beyond. Dan Gulyan is very experienced, pleasant, helpful and answered all my questions. I felt no pressure and knew I made the right choice. I couldn't be happier!

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DealerRater Nov 2, 2024

The staff was friendly, well informed on all vehicles. The purchase was simple and filled with information. I was very pleased with the process.

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DealerRater Oct 28, 2024

They are courteous, fast and explained everything to me. They got me in to be seen fast so I could drive out of state safely.

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DealerRater Oct 27, 2024

Completely satisfied. Great service, delivered on time, Nick was great to work with. Great car

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DealerRater Oct 26, 2024

The service department was outstanding. They replaced my transmission in two weeks and kept me notified of the status regularly. They were courteous throughout the process. I will be having my 2023 Santa Fe serviced at the Vision Hyundai Webster location from now on.

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DealerRater Oct 24, 2024

After being messed around by multiple Hyundai dealerships, this one did what the others couldn't in less than 24hrs. They were straight with me and gave me options that the others insisted didn't exist. THIS is what the dealership experience should be.

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DealerRater Oct 24, 2024

I was glad to come there and you got me in a car thank you

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DealerRater Oct 24, 2024

My salesman, Nick Hamm was very pleasant and went above and beyond and trying to work with me and my budget

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Google Oct 20, 2024

Excellent experience.

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Google Oct 19, 2024

If you’re looking for assistance in purchasing a quality car I recommend working with Anthony Gutierrez. Anthony was very knowledgeable. He was very helpful in negotiating the financing options that were available to me. I felt that we were on the same page throughout the entire process. Anthony made sure to dedicate time to assist me with every step of my purchase and stayed past closing to wrap everything up. He was earnest with his intention to help me find a car within my budget, rather than encouraging me to shop for cars that exceeded my price range. I’...

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DealerRater Oct 19, 2024

Tyler and his team was absolutely fantastic. Always coming back to them for my service needs.

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DealerRater Oct 18, 2024

We've been buying and leasing cars with Vision Hyundai dealership since 2004. We have developed a great relationship with Mark DeSantis whom we've purchased or leased our cars with. His expertise is greatly appreciated and he does not hesitate to answer and fix our issues that we have had in past

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Google Oct 18, 2024

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DealerRater Oct 18, 2024

Excellent service, pleasant atmosphere. My only minor complaint was that they topped off fluids w/o informing me prior. I use a certain type windshield washer fluid and they topped it off w/the standard blue type (which I find to be inferior). I feel that it should be pointed out when the car is dropped off (I only noticed when looking over the bill, questioning a small extra charge for cleaning fluids). When I mentioned it, was told “we just do it to all cars brought in. You have to let us know not to do that.”. Had no ...

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DealerRater Oct 16, 2024

This dealership is a wonderful place everyone is so helpful and friendly would recommend this dealership to friends and family

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DealerRater Oct 16, 2024

The dealership was very nice and clean and all the dealers were able to answer all my questions

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DealerRater Oct 16, 2024

Ran into Mark DiSantis on my way in. Very personable & helpful right away. No pressure, & gave me great service & a new vehicle!

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DealerRater Oct 16, 2024

The service man was very nice and informative. Explained everything to me and took care of my car timely.

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DealerRater Oct 16, 2024

Everyone there is friendly. Very clean and good presentation of cars. Nice waiting area with coffee

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DealerRater Oct 14, 2024

Mark is wonderful to wok with. He is polite, respectful and positive! He’s the best!

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DealerRater Oct 12, 2024

The sales team is very good my issue withe the antenna on my used Jeep was taken care of.

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Google Oct 11, 2024

Josue was the best and listened to all my nonsense that I wanted in a car and was able to find the perfect one for me. Thanks so much Josue from vision Hyundai Webster !!

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DealerRater Oct 11, 2024

The team was very helpful in getting me a car as a first time car buyer and student

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DealerRater Oct 11, 2024

Called Vision Hyundai in Webster, NY for my first oil change in my new Tucson. The answering message was that I didn’t need to make an appointment for an oil change. Soo when I went in the attendant asked if I had a an appointment. When I said no and explained that I initially called for one he asked if I would like to make an appointment for another day. Ah No!! He was nice but it’s my first time in the service area and I didn’t like the confusion over an appointment or not. I was ...

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DealerRater Oct 11, 2024

Happy with sales person was very friendly and nice. Dealership was clean and nice. Wife was happy too.

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DealerRater Oct 10, 2024

Great people n quick service. I brought my car in early and it was done early. I’m very happy

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Google Oct 2, 2024

♥️

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DealerRater Oct 1, 2024

Great people, great place. They do everything right. I enjoyed buying my new car and will see them when I am ready for another new car

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DealerRater Sep 30, 2024

We were greeted as soon as we arrived and started the Q & A process of what we were looking for and answered our questions about leasing versus buying a car. We are pleased with our decision. Dan was very helpful in explaining the paperwork. It has been a number of years since we purchased a car, what a difference! Although, it seems to take just as long and they still don't have our email address spelled correctly. The music playing was a bit loud and distracting, but all in all a nice experience.

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DealerRater Sep 30, 2024

They helped us address the issue with our 2014 Santa Fe in a timely and satisfactory manner. They didn’t xx us or mislead us in anyway but delivered what we felt was a gentleman/professional manner.

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DealerRater Sep 29, 2024

It's friendly clean they're not pushy they're very helpful and I would recommend it to anybody

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DealerRater Sep 29, 2024

The staff was very friendly and helpful. They were knowledgeable and helped me fix the issue I'm having.

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Google Sep 27, 2024

Very much enjoyed our experience at Webster Vision Hyundai, expecially with Sales Manager, Robby Cammilleri and Sales Rep, Anthony Gutierrez. Both of them were very user friendly, professional and well knowledgeable about the Hyundai products. Also, finance specialist, Dan Gulyan, was very professional and easy to work with. Thank You, Angelo Naro

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DealerRater Sep 27, 2024

I have been a customer of Webster Hyundai for many years. I have never been disappointed this visit. I want to give a shout out to Peter. He went above and beyond getting me taking care of. In a very timely manner

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DealerRater Sep 24, 2024

The two individuals who help us was great esp big Dan he explained everything in details to make us understand

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Google Sep 22, 2024

I had a great experience when I bought my Sonata last week. Everyone at the store went out of their way to make sure I had a good experience, as it was my first car purchase. Josue made the entire process smooth for me and made sure I was comfortable with everything. 10/10 recommend Vision Hyundai Webster

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DealerRater Sep 22, 2024

Pleased with the service department overall. We also had a great buying experience last year

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DealerRater Sep 20, 2024

Pleasant and very helpful through my whole experience. Send them a thank you for me please.

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Google Sep 19, 2024

Great dealership

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Google Sep 17, 2024

These guys are awesome 👌

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DealerRater Sep 16, 2024

Service was very good. Manager was helpful and courteous. The maintenance time was what they said it would be. I was happy.

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DealerRater Sep 16, 2024

Great people from sales staff to finance to service!! Thank you for caring about your customers.

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Google Sep 14, 2024

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DealerRater Sep 14, 2024

So far my experience has been great with the service department and with my sales guy.

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DealerRater Sep 14, 2024

Very professional and knowledgeable. The waiting area very comfortable. I was in for my first service on my 2024 Santa Cruz and from start to finish was only and hour. Thank you.

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DealerRater Sep 14, 2024

Amazing dealership who work with you to get the deal you need in your budget.

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DealerRater Sep 13, 2024

Excellent service along with the professionalism of Mark desantis. The buying process was the easiest I've ever experienced

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DealerRater Sep 13, 2024

Anthony was very helpful and I am pleased with the service I received at vision Hyundai

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DealerRater Sep 13, 2024

Great customer service. Friendly and helpful. Quick response to questions. No pressure sells. Great at responding to text messages.

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DealerRater Sep 12, 2024

I appreciate the effort put into finding our car by our salesman Robbie Cammillarie along with excellent service after the sale. We also leased a venue for my wife's dad. Again, excellent service after the sale.

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DealerRater Sep 12, 2024

This is the second time we've driven the 1 and 1/2 hours to Webster Hyundai for a new Tucson. Sales department is excellent.

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DealerRater Sep 12, 2024

Excellent service and sales staff I have dealt with for years specifically Dave Beach and Mark DeSantis I was there for Service on one of two vehicles we purchased in 2019

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DealerRater Sep 11, 2024

Great staff to work with. Would highly recommend to others. This is my second vehicle from Hyundai.

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DealerRater Sep 11, 2024

Tyler Fisher,, the service advisor was courteous & informative as to timing of service which was completed 20 minutes earlier. After I left the dealership I noticed the message of needing an oil chg, did not go away. I called Tyler and he reset from the computer and said to stop by if it didn’t go away within a couple of hours to bring the car in and they would do Immediately. I very much appreciated that he backed my car in upon leaving because it made it easier for me to leave the busy parking lot. I would highly ...

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DealerRater Sep 11, 2024

Always the best service! Very friendly staff, all my concerns taken care of. Vision is the best!

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